1. Delivery of goods

1.1. Buyer undertakes to indicate the exact place of delivery of the goods.
1.2. Buyer undertakes to accept the goods himself. In the event that Buyer If you are unable to accept the goods yourself, you must inform us by phone or e-mail. In this case Buyer has no right to express For the seller claims regarding delivery of goods to the wrong entity.
1.3. Goods are sent by registered mail or courier (depending on the selected delivery method).
1.4. Seller presents For the buyer goods according to the terms specified in the product descriptions. When Seller's the required goods are not in stock, Buyer informed of the shortage. Buyer agrees that in exceptional cases the arrival of the goods may be delayed due to unforeseen circumstances. In such a case Seller undertakes to inform Buyer and resolve any problems that arise.
1.5. Buyer must inform the Seller if the shipment is delivered in damaged packaging, if the shipment contains unordered goods or an incorrect quantity, or if the goods are incomplete.
1.6. Buyer If you notice any damage to the packaging, you must indicate the damage on the delivery note provided by the courier. Buyer must record this in the presence of the courier. Failure to do so Seller is exempt from liability for damage to the goods.
1.7. For the buyer After purchasing a product or service, an order confirmation is sent to the registered e-mail address.
1.8. When purchasing over 100eur. shipping is free.

2. Return and exchange of goods.

2.1. Buyer Upon receipt of the goods, you must inspect them for damage, and if any damage is found, mark it on the consignment note and inform the seller within 1-3 business days. If no damage is observed and no notes are left on the consignment note, the transfer of the consignment and the consignment itself are considered in order.
2.2. Goods purchased online must be returned within 14 working days from the date of delivery. The returned goods and the original packaging must be undamaged (not painted, broken, folded, unused, etc.)
2.3. Sold goods with defects are exchanged or returned in accordance with the Order of the Minister of Economy of the Republic of Lithuania No. 4-243 "On the Approval of the Rules for the Return and Exchange of Goods"
2.4. Seller agrees to replace the goods with quality goods or refund the money for the goods only if a defect (fault) is found in the goods.

 

3. Product quality, guarantees.

3.1. Information about each product or service sold is provided in the description attached to each product.
3.2. Seller is not responsible for any discrepancy between the color, shape or size of the goods and the actual size of the goods, due to Buyer's the characteristics of the image transmitted by the communication medium used (different screens, whether computer or television, distort the displayed image differently).

4Additional provisions.

4.1. Buyer questions and messages are sent Seller's Contact us in the section at the bottom of the e-shop or by email at info@wsup.eu
4.2. These Rules for the purchase and sale of goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
4.3. All disputes arising from failure to comply with the above rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.